Star Wholesale - freqentlty ask questions

Biker Leather Headquarters

Your American Wholesale Headquarters!

Frequently Asked Questions

To Better Serve you Please email, for the Stock available. If you go ahead and make and order and pay thru paypal.com. That is ok, we will email you anyway to let we know that we received your order you have made. Then we will let you know at that time stock available. If perhaps that we are out of stock your money will be returned thru www.PayPal.com. Most products have a 92% Stock available.

At Biker Leather Headquarters we deal direct with each customer, for your service, protection and quickness of orders. (We are paypal verified! ) To be able to : thru Email what all products you are interested your email in and then we will make sure it is available (in stock), Check exact Freight to your destination and then we email you with the Info you are needing. And then you can pay your total amount thru - www.paypal.com Once payment is made your order will then be ready to process . And be shipped out.

There is no cost or obligation to the request, on any order!!!

Is placing an order using my credit card safe and confidential?
YES! Safe and Confidential using SSL!
During a Secure SSL session, data passed back and forth between your computer and our server is secured by using public key cryptography. Your computer exchanges key information with Star Wholesale computers to create a private conversation that only your computer and our system can understand. All credit card transactions have added security because they are broken into two (2) parts, scrambled, then sent through 2 different secure databases.

How much is shipping and by what method is merchandise shipped?
Shipping is based on both destination (ZIP CODE) and total package weight. It will usually work out to be a $3.50 base rate as well as 15% of the order subtotal for UPS Ground shipping. Example: You order a jacket at $26.99. Take 15% of the $26.99. This is $4.04. Then add $3.50. So the shipping on the leather jacket would be $7.54. Also < There is a $7.50 Handling fee for Orders under $150.00. We Prefer UPS shipping, And it will be what ever the freight cost are to your Zip code! We do Not have any hidden Charges, All large orders that require Trucking, will be checked at time of order to be able to process. For Faster service please call in order. And get freight cost. And Shipping Info! Unless we offer FREE SHIPPING!!!

We offer many different types of shipping. Choosing a faster shipping method will cut shipping time, Our Regular shipping, upon receipt will be Processed & ship within 24 to 48 hours excluding weekends and Holidays business days for us to mail the package. Choosing a faster shipping method is just what it means, faster shipping by the freight carrier, not faster processing in our warehouse. We will be offering rush warehouse processing in the future.

Are any of your products defective or irregulars?
Absolutely not, our prices are low because we order in large quantities and not because we sell defective merchandise. Every item we sell is new and comes with a manufacturers warranty against defects.

Does starwholesale.com accept international orders?
Yes, Unfortunately we no longer accept international orders via credit card. All international orders shipped outside the US must be paid in full via International Money Order or Wire Transfer before the goods are mailed. There is a $1,000.00 Minimum order for abroad out side USA. And all Freight cost.

I placed an order, why did I not receive an invoice when it arrived?
We handle an incredible volume of drop ship orders. We are unable to "Snail Mail" order invoices for any orders due to this large volume. On all orders, including drop ship orders, you will receive an email acknowledging successful processing so you know your order went through, this emailed receipt should be kept for your records.

Will I be charged sales tax on my purchase?
YES! Safe and Confidential using SSL!
During a Secure SSL session, data passed back and forth between your computer and our server is secured by using public key cryptography. Your computer exchanges key information with Star Wholesale computers to create a private conversation that only your computer and our system can understand. All credit card transactions have added security because they are broken into two (2) parts, scrambled, then sent through 2 different secure databases. For: Texas residents Only. Unless you are a business or wanting to start one.

Is there Warranty's on the products? Yes, For More question on a certain product Please email, I would be glad to help!

Diboll, East Texas.